Not Entirely Satisfied with Our Services? Get Refund!
Payments for the tutoring lessons are made one month in advance (fee must be submitted before starting regular classes). If a customer is not 100% satisfied or wants to discontinue classes due to any other reason before his/her payment cycle, he/she can apply for refund..
How to submit refund request?
All requests for refunds must be made in writing. Requests must include students and customer’s full name, course title etc. Submit request via email to: customer.support@iqratutoring.com.
The date of the completed request and the start date of the course will determine what refund or credit shall be due. All refunds are to be made within 30 days after receiving notice in writing from the student or dismissal. Please call us at following phone number in case of any further question(s).
Classes Make up Policy:
Student can request to make up class if he / she is not able to take regular class for any given day. Please inform us at least a day in advance, we do not entertain same day request for makeup class.
We do not offer more than 5 make up classes in a given month.
Student will not be eligible for any makeup class if he/she misses class as per given schedule.
We do not offer makeup classes for religious holidays such as EID-ul-Fitr and EID-ul-Adha or any other.
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Information Collection:
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested.
When you browse our website, you do so anonymously, unless you have previously indicated that you wish Quran Tutoring Services to remember your login and password. We don't collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, the Quran Tutoring Services website may use a standard technology called a "cookie" to collect information about how you use the site. Please go to Cookies and Tracking Information below for more information.
Quran Tutoring Services collects personal information when you register with Quran Tutoring Services for a Quran Tutoring Services account, when you use certain Quran Tutoring Services products or services, when you participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry for a promotion, or when you submit your information to Quran Tutoring Services for any other reason. From time to time, Quran Tutoring Services receives personal information from business partners and vendors. Quran Tutoring Services only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.
Access to certain Quran Tutoring Services web pages require a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between you and Quran Tutoring Services. Your personal information may be retained by Quran Tutoring Services to verify compliance with the agreement, log licenses granted, to track software downloaded from those pages, or track usage of other applications available on those pages.
Notice
When personal information is collected, we will inform you at the point of collection the purpose for the collection. Quran Tutoring Services does not intend to transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled Information Sharing and Disclosure below. If you choose to provide us with your personal information, we may transfer that information, within Quran Tutoring Services or to Quran Tutoring Services's third party service providers, including across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to "opt in." This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.
Cookies and Tracking Technology
A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of Quran Tutoring Services's website uses cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.
If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of Quran Tutoring Services's website if you do so. You do not need to have cookies turned on to use/navigate through many parts of our website, except access to certain of Quran Tutoring Services's web pages require a login and password.
How We Use Information
Collected Quran Tutoring Services uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.
Information Sharing and Disclosure
Because Quran Tutoring Services is a global company, your personal information may be shared with other Quran Tutoring Services subsidiaries and partners around the world. All such entities are governed by this Privacy Policy and/or are bound by the appropriate confidentiality and data transfer agreements.
Your personal information is never shared outside Quran Tutoring Services without your permission, except under conditions explained below. Inside Quran Tutoring Services, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Quran Tutoring Services, its subsidiaries, affiliates or agents are located.
Quran Tutoring Services may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Quran Tutoring Services to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners. We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.
You may request deletion of your Quran Tutoring Services account or any of your personal information held by us by sending an email to customer.support@iqratutoring.com
Data Security
Your Quran Tutoring Services account information is password-protected for your privacy and security. Quran Tutoring Services safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, Quran Tutoring Services uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Children and Privacy
Our websites do not target and are not intended to attract children under the age of 13. Quran Tutoring Services does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
Third Party Sites
Quran Tutoring Services's website contains links to other sites. Quran Tutoring Services does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
Changes to this Privacy Policy
Quran Tutoring Services will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.
Quesstions or Suggestions
If you have questions or concerns about our collection, use, or disclosure of your personal information, please email us at customer.support@iqratutoring.com